Kärcher Service

Contact our customer service team

Please contact us directly on 400-880-1060 to speak with our customer service center(Everyday 8:00-21:00),we will be more the happy to assist you. Alternatively please contact us via email at Service.Karcher@cn.kaercher.com.

The power of innovation

The name Karcher is synonymous worldwide with quality and innovation. We have been setting the standard in cleaning expertise for 83 years. As the inventor of the high-pressure cleaner, Karcher is today a world market leader and one of the driving forces behind technological developments in the field of cleaning technology. Every day our employees in research, development, production and sales ensure that you find the right solution for your cleaning task.

You will be supported by our customer service over the entire service life of your Karcher machine. Wherever you need us, we or one of our service partners will be there to assist you.


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The Karcher Service range

You work with professional cleaning machines? Then you have to be able to trust that your fleet of machines is fully ready for use at all times. That's why you need a partner who offers you more than just machines: reliable cleaning machines and cleaning agents, advanced technologies, expert consulting and training are essential. Moreover, you need a service range that leaves no stone unturned: with fast, reliable operational service on-site; with all of the necessary tools, spare parts and wear parts. In a word: Kärcher service. A service that gives you security. That's our promise!




On-site repair

If you require a repair, we offer a fast, efficient, top-quality service. Our aim is to provide the fastest possible service to your utmost satisfaction. The service process described explains how efficient our service system is in the event of a machine fault. Customer service really can be that simple and inspired. 

Repairs process

  1. Do you need a repair?
    Does your Kärcher machine require a professional repair quickly?
    No problem! Simply get in touch by phone, fax or email.

  2. We will keep you up to date
    Shortly after your request has been accepted, we will karcher service paterner to contact you. With Kärcher's customer service team, you are in capable hands.

  3. Appointments arranged quickly
    We will arrange an appointment together with you. Thanks to our efficient route planning system, we will be with you as quickly as possible

  4. Straightforward repair
    A specially trained service engineer will come to you directly to carry out the repair , for a Kärcher-quality repair.